Frequently asked questions
Quick answers about using ZeoCanvas, guest projects, accounts, exports and the AI tools.
Is ZeoCanvas really free?
Yes. Every feature described on this site is free to use, including downloads. Some templates are marked Pro; they are only available with a paid plan when the site offers one.
Do I need an account?
No. Guests can design, upload images, edit photos and download without registering. You will never be forced to sign up to keep working.
How long are guest projects kept?
Guest projects are kept while you keep using them and are removed after a period of inactivity (30 days by default). Creating a free account keeps them permanently and moves all of your guest designs and uploads into the account.
What happens to my guest designs when I sign up?
They move into your new account automatically, including uploads and favourites. If you sign in to an existing account from a guest session, the guest designs are added to that account.
Where are my designs stored?
Designs and uploads are stored on ZeoCanvas servers so they are available whenever you return. While you edit, the latest changes are also kept in your browser in case the connection drops.
Which image formats can I upload?
PNG, JPEG, WebP and GIF images up to 25 MB each.
Which formats can I export?
PNG (with optional transparency), JPG, WebP, PDF and SVG. PDF pages are high-resolution images; text in PDFs is not selectable yet.
How do the AI tools work?
The AI models are downloaded to your browser the first time you use them and then run on your device using WebGPU when available, or the CPU otherwise. Your photos are not sent to an AI service.
Why is the first AI run slow?
The model files are tens of megabytes and are downloaded once, then cached by your browser. Speed also depends on your device.
Can I use ZeoCanvas designs commercially?
Yes. Templates and graphics in ZeoCanvas are original and can be used in personal and commercial projects. Make sure you have the rights to any photos you upload.
Does ZeoCanvas work on phones and tablets?
Yes. The editor adapts to small screens. Large designs and AI tools work best on a computer.
Can I work with other people on the same design?
Not yet. Real-time collaboration is not available. You can export a design and share the file.
Can’t find your answer? Visit the Help Center or contact us.